FAQs

Where are we based?

Currently, we are taking on projects anywhere. Most of our work is done remotely but based on client needs we can always adjust our location.

We work with clients worldwide and simply require the products to be shipped to us prior to our agreed shoot date.

What services do you offer?

We are a full-service creative agency - you can find a list of our most popular services here.

How can I find out about pricing?

Due to the unique needs of each client and the nature of our work, no two projects are the same. As such, custom quotes are created to suit the scope of work, the creative brief, and your goals.

To obtain an accurate custom quote, please get in touch here.

What is the process?

We begin with a collaborative meeting between our team and yours to discuss your brand/business goals and needs. This is your chance to share essential insights about your business that will guide our strategy. Following this, we’ll schedule a kick-off call to ensure we’re perfectly aligned on your vision and objectives. With everything in place, our team will spring into action.

We aim to deliver the first draft of your posts and feed layout within 2 weeks. Once completed, we’ll share it with you for approval, allowing for two rounds of revisions to ensure it perfectly aligns with your expectations.

After your visuals are approved, we’ll begin crafting captivating captions and selecting impactful hashtags. Our goal is to finalize this within 1 week, after which you’ll have the opportunity for two revisions.

The sooner you provide feedback, the quicker we can complete and present the finalized content calendar for the month. Our aim is to wrap up the entire process within 3 weeks, ensuring a smooth and efficient workflow.

Once everything is approved, we’ll schedule your content for posting. Throughout the month, we’ll remain in close contact to address any questions and collaborate seamlessly. About 10 days before your current content concludes, we’ll begin curating your next feed, ensuring your brand always stays at the forefront. We’ve perfected this streamlined process to make it effortless for you.

What do I need to give you to get started?

Providing us with more assets and good direction allows us to elevate your social media content to new heights. Please gather your branding materials, logos, images, videos, user-generated content (UGC), and your company website, and email them directly after our first meeting.

Remember, the fewer assets and directions you provide means granting us more creative freedom. Keep this in mind as we speak, as it may influence the time needed for revisions if the outcome doesn’t align with your vision.

Who owns the content?

You will own the content we create for you and you are free to use it on other platforms. However, sometimes we pull content from other accounts – bloggers, influencers, inspiration accounts. If we do that, we will always tag and give credit to the account.

What is the contract commitment?

We believe in flexibility, which is why we don’t require long-term contracts. Our initial commitment is just six months, after which we have the possibility of transitioning to a month-to-month arrangement. This four-month period allows us to fully ramp up, discover what strategies resonate, and optimize our approach for the best possible results.

Is Your Business a Good Fit?

At Spice, we thrive on building long-term partnerships that foster growth in the lifestyle, luxury, fashion, and beauty sectors. To ensure a harmonious collaboration, we typically find that we’re a great fit if:

  • You’re not solely an online coach, therapist, or solopreneur.

  • You operate an established enterprise with a product or service that shines in the online market.

  • Your business has been thriving for over a year, showcasing resilience and potential.

  • Your success doesn’t hinge entirely on social media performance.

  • You can provide our team with a consistent flow of high-quality content each month.

  • You or a dedicated member of your team has the time to actively collaborate with us.

We’re excited to explore the possibilities of working together and creating something extraordinary!